aek44 Terms & Conditions

These terms and conditions ("Terms") form a legal agreement between the aek44 platform and its users ("User" or "you"). By using the aek44 website, mobile version, or any related services, you are automatically considered to have accepted these Terms. Please read and understand these Terms in full. If you disagree with any part, please refrain from using the platform.

The following terms used in these Terms carry specific meanings and are used consistently throughout the document:

"Platform"

The aek44 website, mobile interface, and all associated digital services are collectively referred to as the "Platform".

"User" or "Member"

Any person who has created an account on aek44 or accessed the platform is referred to as a "User" or "Member".

"Wallet" or "Account Balance"

The total funds held in the platform under a user's name are referred to as the "Wallet" or "Account Balance", which may include both real money and bonus credits.

"Bonus"

Any incentive credits, free bet opportunities, or other rewards provided by aek44 are collectively referred to as a "Bonus".

These Terms may be updated by aek44 from time to time. Continued use of the platform after any changes means the new Terms have been accepted.

The following conditions must be met to open an account on aek44 and use the platform:

• You must be at least 21 years of age.
• You must not reside in a jurisdiction where online gaming is completely prohibited.
• All information provided during registration must be accurate, truthful, and complete.
• Each individual may operate only one account.
• Accounts may not be transferred to third parties.
• The account holder is fully responsible for all activity on the account.

aek44 reserves the right to withdraw bonuses and suspend accounts where multiple accounts are operated by the same individual, household, or IP address.

aek44 is firmly committed to preventing underage gaming. To this end:

• Age is verified at the time of registration.
• aek44 may request identity documents, proof of date of birth, or other documentation at any time.
• Failure to provide required documents may result in temporary account suspension.
• Providing false or misleading information will result in permanent account closure and forfeiture of all balances.

It is your responsibility to keep your account secure. Please follow the guidelines below:

Password Security

Use a strong, unique password. Never share your password with any third party. It is recommended that you change your password regularly.

Account Sharing Prohibited

Sharing your account with anyone or allowing someone else to play on your behalf is strictly prohibited. Any breach of this rule will result in immediate account closure.

In the Event of Unauthorized Access

If you become aware that your account has been accessed without authorization, please notify our support team immediately via live chat or by email at [email protected]. aek44 will endeavor to act quickly in such situations, but cannot accept responsibility for any losses resulting from unauthorized access.

All transactions on aek44 are fully secure and protected by SSL encryption. The terms for deposits and withdrawals are set out in detail below:

Deposits

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other designated banks).
• Deposits are generally processed instantly.
• If a deposit is delayed due to a technical issue, please contact us via live chat.

Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 10 to 45 minutes.
• You must use your registered payment method when making a withdrawal.
• Identity verification may need to be completed before your first withdrawal.
• Withdrawals may be held if bonus wagering requirements have not been met.

aek44 offers its members various bonuses and promotional offers. These bonuses come with specific terms that must be followed.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Or depositing ৳32,000 earns the maximum bonus of ৳15,000, giving a total balance of ৳47,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 15x. Wagering is calculated on the bonus amount only, not the sum of the deposit and bonus. Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before the bonus can be withdrawn.

General Bonus Terms

• Each bonus has its own validity period and terms.
• Bonus credits cannot be converted to cash and may only be used for gameplay.
• It may not be possible to hold multiple bonuses at the same time.
• If evidence of bonus abuse or fraudulent activity is found, the bonus and any associated winnings will be cancelled.
• aek44 reserves the right to change, suspend, or cancel any bonus offer at any time.

All games and sports betting conducted on aek44 are governed by the following general rules:

Game Results

All game outcomes are determined through certified Random Number Generator (RNG) technology. All games on aek44 are operated under fair play principles.

Sports Betting

In the case of uncertain or disputed outcomes in sports betting markets, the decision of aek44 management is final. If a match is cancelled, bets are generally refunded.

Technical Issues

If your internet connection is lost during gameplay or a game remains incomplete due to a technical issue, aek44 will make its best effort to resolve the problem. However, full responsibility for all losses in such situations cannot be accepted.

The following activities are strictly prohibited on the aek44 platform, and any violation may result in account closure as well as legal action:

• Operating an account on behalf of a minor or assisting minors in gaming.
• Creating an account using a false identity or incorrect information.
• Operating multiple accounts by the same individual.
• Exploiting the bonus system to gain an unfair advantage ("bonus abuse").
• Colluding with other users to win dishonestly.
• Using automated bots or software to play.
• Attempting to hack the platform's systems or security measures.
• Using the platform for money laundering purposes.

aek44 takes responsible gaming seriously. We believe gaming is a form of entertainment, not a solution to problems. To support this, we provide the following measures:

• The ability to set personal deposit limits.
• The option to suspend your account for a set period.
• The ability to permanently close your account.
• Problem gambling identification and support information.

For more details, visit our Responsible Gaming page or contact the support team.

aek44 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

Reasons for Suspension

• Violation of any provision of these Terms.
• Failure to complete identity verification or provision of false information.
• Suspicion of fraudulent activity.
• As part of a financial crime investigation.
• By order of a court or regulatory authority.

Closure at the User's Request

A user may close their account voluntarily. In that case, any remaining funds will be returned subject to the conditions for withdrawal being met.

In case of closure due to violation

If an account is closed due to a breach of terms and conditions, bonuses and winnings obtained through fraudulent activity may be forfeited.

For any dispute with aek44, follow the process below:

Initial Complaint

First, contact the support team via live chat or email at [email protected]. Most disputes are resolved at this stage.

Formal Complaint

If the matter is not resolved at the initial stage, submit a formal written complaint. We will respond in writing within a reasonable time.

Final Decision

On matters related to game results and bonuses, the decision of aek44 authority will be considered final, unless there is clear evidence of a technical error.

To the extent permitted by applicable law, aek44 is not liable for:

• Losses caused by internet connection disruptions or third-party service outages.
• Losses caused by a user accidentally disclosing their password.
• Indirect losses caused by unforeseen technical failures.
• Financial losses resulting from the user's own decisions.

aek44 always strives to improve service quality and commits to resolving any technical issues as quickly as possible.

aek44 is committed to protecting users' personal information. To learn more about our data collection, use, and protection policy, visit the Privacy Policy page.

In brief: we collect necessary information, keep it secured with SSL encryption, and do not sell it to third parties. Information may be shared to a limited extent where required by legal obligation.

aek44 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes:

• A notice will be posted on the platform.
• You may be notified at your registered email address.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.

If you do not agree with the new version of the terms and conditions, the option to close your account will always remain available.

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• Live Chat: Support available 24/7 in Bengali and English.
• Email: [email protected]

Our support team is at your service seven days a week, twenty-four hours a day. Feel free to reach out for any issue.